Shipping and Handling
Canadian Orders are shipped Regular Parcel or Expedited Parcel, while US Orders are shipped Air Mail or Expedited Parcel USA. Expedited Parcel shipping to Canada or the USA carry a tracking number and insurance. International Orders are shipped International Parcel Surface. International orders do not have tracking and or insurance. Products that may be considered sensitive in nature are shipped in discreet packaging. Free Shipping only applys to Canada and US orders.
Orders normally ship within 1 to 2 business days and delivery is up to two weeks; International Orders are usually delivered within 2 to 6 weeks.
Due to the nature of some of the products, these products are not returnable; unless returned unopened within 15 days of purchase, or if product was shipped on error. All sales are final sales. Other exceptions are specified in product information. Products returned will be subject to a 20% restock fee unless shipping was our error. Shipping and Handling charges are non-refundable unless product shipping was our error. Returned orders shipped to an address in Canada or the US that received free shipping will be charged Shipping and Handling costs for the order unless product shipping was our error. Return shipping and handling is customer responsibility.